99% of all questions we receive are answered in the FAQ on this page. Any queries not answered on this page can be sent via the form at the bottom.
Which countries do you deliver to?
We ship all over the world! Standard international shipping takes a bit longer than usual, but to compensate we don’t charge any delivery fees.
What are the delivery charges for orders from the store?
We offer FREE delivery worldwide!
Which payment methods are accepted?
We accept all major credit card providers, as well as PayPal.
How long will delivery take?
Our items are sourced from suppliers all around the world. If we do not have an item in stock locally it will be ordered and delivered directly from our supplier.
Delivery times are dependent on many factors, including destination country, weather conditions and in particular delays in customs.
Delivery times can range from 5 to 25 days, if you have not received your order by then it has most likely been delayed due to stock shortages or is stuck in customs for longer than usual.
I have ordered multiple items but not all of them have been delivered!
The missing item(s) were not in stock locally and have been shipped separately, directly from our supplier.
I want to return my item.
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST